Vilma Silva has a diverse work experience spanning multiple industries and roles. Vilma is currently working as an IT Project Owner and Product Owner at 360hyper since January 2023. Prior to this, they were a Project Manager and Scrum Master at Accenture Portugal from December 2021 to September 2022.
Vilma also worked at BancoBPI as a Data Analyst Strategy, where they implemented continuous improvement and provided data analysis to drive business decisions from December 2019 to December 2021. Before that, they worked at Egamingservices as a Customer Service Representative and Financial Analyst, assisting clients and maintaining standard answers from January to November 2019.
Vilma'searlier experiences include working as a General Operative and Customer Service representative at Emerald Cultural Institute from November 2017 to September 2018, and at The Coffee Dock as a Customer Service Representative from November 2016 to June 2017.
Vilma also has experience in the telecommunications industry, having worked as a Functional Consultant, Project Manager, and Scrum Master at Telefônica Brasil from December 2012 to August 2016. Vilma was a Systems Analyst at Portugal Telecom Inovação, SA from August 2007 to December 2012, and a Support Analyst at Vemac IT Solutions from May 2005 to August 2007.
Vilma'scareer began as a Trainee at Julian Marcuir Industria e Comercio from May 2004 to May 2005. Throughout their work experience, Vilma has showcased their skills in project management, data analysis, customer service, and continuous improvement.
Vilma Silva's education history is as follows:
Vilma Silva completed a Master's Degree in Data Science from ISCTE - Instituto Universitário de Lisboa from 2021 to 2023. The field of study for this degree was Computer and Information Sciences and Support Services.
Prior to that, Vilma Silva pursued Didactic Higher Education from Universidade Presbiteriana Mackenzie and completed it in 2014. The field of study for this degree is not specified.
Vilma Silva also obtained a Postgraduate Diploma in Business Management Services from Universidade Presbiteriana Mackenzie in 2012. The field of study for this diploma was Business Administration and Management, General.
Vilma Silva's Bachelor's Degree in Computer Science was earned from Centro Universitário FIEO in 2009.
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