Angelique Franke is an experienced professional in client retention and hospitality management, currently serving as Retentions Manager and Senior Client Retentions Associate at 365 Business Finance since March 2020, focusing on building client relationships and enhancing customer satisfaction in the SME financing sector. Prior roles include Reception Manager and Reception Shift Leader at DoubleTree by Hilton, where responsibilities encompassed team leadership, operational oversight, KPI management, and staff training. Angelique began the hospitality career as a Food and Beverage employee at Hotel Ibis Leiden Centre, with additional experience in guest relations and trainee positions across various hospitality settings. Angelique holds a degree from Hotel Management School Maastricht, completed in 2017.
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