Nelson M.

Nelson M. is a seasoned technical support professional with extensive experience in leadership and service delivery. Currently serving as a Technical Support Manager at 42Gears Mobility Systems since October 2018, Nelson M. leads a diverse team and has successfully implemented strategies that enhanced support efficiency by 20%. Previous roles include Technical Support Lead at 42Gears, Senior Technical Support Specialist at Concentrix, and Technical Consultant at Zoho Corporation, where Nelson M. provided critical technical assistance and managed various IT projects. Educational qualifications include an MBA in Information Technology Project Management from Bharathiar University and a Bachelor of Engineering in Electrical and Electronics Engineering from Anna University Chennai.