Carlos Castillo is an experienced operations manager with a diverse background in customer service and management across multiple industries. Currently, at 5CA since May 2018, Carlos has held various leadership roles, including Operations Manager and Senior Team Lead. Prior to this, Carlos served as General Manager at Inversiones Kandal from 2009 to 2021, overseeing all aspects of the company, including employee management and marketing strategies. Carlos has also held positions as a professor of English and Portfolio Manager at AIG, where responsibilities included competitive analysis and market trends. Academically, Carlos holds a Bachelor's degree in Business Administration, an MBA, and multiple graduate degrees in Finance, Neuromarketing, and Human Resources Management.
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