Gisele Ferraz de Campos Marim has the following work experience:
- Sales Development Representative at 6Connex since June 2022. Responsibilities include sourcing new sales opportunities through lead follow-up and cold outreach, as well as routing qualified opportunities to the appropriate sales executives.
- Operations Associate at FourKites, Inc. from November 2021 to May 2022. Duties included onboarding carriers, leading carrier calls, and troubleshooting technical and operational issues.
- Customer Service LATAM at BIOMIN from January 2018 to January 2022. Responsible for handling customer communication, managing purchase orders, and resolving complaints for clients in 16 Latin American countries.
- Foreign Trade Analyst JR at BIOMIN from July 2016 to December 2017.
- Export and Import Analyst at Elring Klinger do Brasil Ltda. from July 2015 to June 2016.
- Foreign Trade Analyst JR at Indústrias Romi SA from March 2014 to February 2015.
- Exchange participant in the Au Pair In America program from November 2012 to February 2014.
- Import and Export Assistant at Bioagri - a Meriéux NutriSciences Company from October 2011 to September 2012.
- Import Assistant at Caterpillar Inc. from December 2009 to August 2011.
Gisele Ferraz de Campos Marim has a strong educational background. Gisele completed their Master of Business Administration (MBA) degree at Universidade Metodista de Piracicaba from 2016 to 2018. Additionally, during this period, they pursued a specialization in International Business and Trade, earning an MBA in Negotiation International and Foreign Trade.
Prior to their MBA, Gisele earned their Bachelor of Business Administration degree in International Business from the same university, studying from 2007 to 2011.
Furthermore, Gisele has acquired various additional certifications to enhance their professional skills. In 2022, they obtained the certification of Scientist - Intermediated Proficiency in Customer Experience from WCES | World Customer Economic Science. In 2021, they earned the certification of Scientist - Basic Proficiency in Customer Experience, also from WCES | World Customer Economic Science. Additionally, in the same year, Gisele obtained certifications in Customer Service: Problem Resolution and Conflict Techniques from LinkedIn, as well as Emotional Intelligence Development from LinkedIn.
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