Korinna Sheahan is an experienced professional in customer success and sales enablement, currently serving as a Customer Success Enablement Manager at 6sense since April 2024. Previously, Korinna held various roles at Qualtrics from August 2018 to March 2024, including Global Head of Customer Success Enablement, where crucial enablement programs were developed to support renewals and expansion opportunities for the Global Customer Success team. Additional roles included Sales Leadership Enablement Manager and Global XM Enablement Strategist, focusing on training and support for sales managers and collaboration with product teams. Earlier experience at Verizon Wireless spanned from October 2009 to July 2018, progressing from Customer Service Representative to Senior Sales Trainer, emphasizing sales performance and training delivery. Korinna earned a Bachelor of Arts in Communication and Media Studies from Loyola University New Orleans in 2009.
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