Sandra Sinclair

Technology Service Desk Team Leader at A J Walter Aviation

Sandra Sinclair is an experienced Service Delivery Manager currently at Harwoods Ltd since February 2022. Prior positions include IT Helpdesk Manager and Support Team Lead at Boundary IT Services Ltd, where management of engineering teams and customer support processes were key responsibilities. Notable experience extends to service desk roles at RSPCA, IT Operations Supervisor at BCW Group Plc, and various technical support roles in earlier career stages. Sandra holds a B.Sc. HONS in Biological Sciences with a focus on Microbiology from The University of Edinburgh and has a comprehensive background in IT support, team management, and system administration across multiple organizations.

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