Chief Technology Officer

About Lumata Health

Blindness is a devastating—but largely preventable—consequence of poorly managed chronic eye diseases like glaucoma, diabetic retinopathy, and age-related macular degeneration. These debilitating diseases are expected to double between 2020 and 2050, outpacing the capacity of providers and contributing to the rising cost of eye disorders in the US, which already exceeds $99B in direct medical costs annually. In over 95% of cases, disease progression can be slowed or stopped, preserving vision and extending healthspan. But doing so requires tailored, timely, and intelligent engagement throughout the patient’s lifelong care journey. That’s where Lumata comes in.

Lumata Health is leading the way in leveraging data-driven virtual care management to address this large and rapidly growing problem. Built with $2M in funding support from the National Eye Institute, Lumata Health’s Intelligent Engagement Platform maximizes the impact of multichannel, personalized engagement by our team of JCAHPO-certified ophthalmic care coaches. Lumata takes a holistic approach to care—combining behavioral and psychosocial information with clinical data to create tailored, high-impact patient engagements. In addition to promoting adherence, we help patients overcome barriers to care by assisting with things like financial assistance programs, prescriptions and refills, insurance issues, transportation to visits, understanding their disease and care plan, and coordinating care with other providers.

With direct medical record access to hundreds of thousands of patients with vision-threatening chronic eye diseases and partnerships with over 1,400 eye care specialists in 34 states, Lumata Health is helping people affected by chronic eye conditions live healthier, longer lives. 

We’re looking for caring and committed teammates to join our mission of helping people see the world. If you’re passionate about stopping preventable blindness, we hope you’ll apply. 

Position Overview

 As Chief Technology Officer, you will lead our technology operations and development, ensuring that our platforms and systems scale effectively to meet the demands of our growing business and evolving industry. This role is operationally focused, requiring a hands-on approach, responsible for driving all aspects of the technology cloud infrastructure, systems, governance, strategic direction, oversight and growth of business solutions. The CTO enhances our use of digital tools, and leads a diverse team in a fast-paced environment. The CTO is instrumental to shape the vision, provide direction, and lead in the development of strategies in technology to support and advance the strategic direction of Lumata Health.

Job Type: Full-time

FLSA Status: Exempt

Compensation: $175,000-$210,000 annually

Schedule: Monday to Friday

Remote position with occasional quarterly travel for leadership meetings.

In addition to applying, we ask that you please complete a brief Culture Index assessment to be considered for the position. An email with a link to the survey will be sent upon submission of your application.

Essential Functions

• Key role on the Leadership Team, partnering with the CEO and President (and other leadership).
• Oversee the operational deployment and enhancement of Salesforce Health Cloud, ensuring it meets our strategic needs for customer relationship management and patient care.
• Build, mentor, and manage a high-performing technology team, fostering a culture of collaboration, innovation, and accountability.
• Manage our AWS infrastructure, including but not limited to Amazon Connect, to support our frontline team’s outbound communication needs effectively.
• Work closely with cross-functional teams to integrate technology solutions that support chronic care management, enhancing our platform’s capabilities into all aspects of the business.
• Lead initiatives to implement AI technologies for clinical quality assurance and workflow automation, enhancing efficiency and accuracy across our operations.
• Manage relationships with external technology vendors and partners, negotiating contracts and ensuring service level agreements are met.
• Direct project management activities related to third-party development partners, ensuring timely delivery and alignment with our business objectives.
• Ensure robust data governance and security practices are in place, monitored and enforced, maintaining compliance with healthcare regulations and standards.
• Oversee database management practices to ensure integrity, security, and accessibility of our data.
• Supervise the data science team, providing oversight and strategic direction for analytics and machine learning projects that support our operational and clinical goals.
• Stay abreast of emerging trends and technologies in healthcare to keep the company at the forefront of innovation.
• Responsible for the comprehensive management of the company's IT infrastructure, ensuring robustness, security, scalability, reliability and continuous improvement of all IT systems and services.
• Ensure that all technology practices adhere to regulatory standards and company policies.