Matea Krmek is a Credit Academist at Triple A Solutions since November 2022, specializing in exception and complaints handling for the ENECO Belgium project, where responsibilities include general and financial profile analysis, customer communication, and social media management. Additionally, Matea enhances the French section of the chatbot Elli through creation, monitoring, and data analysis. Prior experience includes a role as Assistant to European Parliament Member Suncana Glavak, focusing on tracking commission activities, drafting official documents, and multimedia creation. Educational qualifications comprise a Master's degree in Multilingual Communication from Université libre de Bruxelles and dual Bachelor's degrees in Translation and Interpretation from UCLouvain Saint-Louis Bruxelles and Universitat Autònoma de Barcelona.
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