Archie Riviera has been the Vice President of Abacus since 2008. He focuses on Information Technology Service Management (ITSM) service delivery projects in Civilian Federal Agencies such as the Department of Homeland Security (DHS), the Department of the Interior (DOI), and other Federal Agencies, including ITSM projects for the US Army. Mr. Riviera worked for Abacus as a Principal from 1995 through 2000 when he managed projects for the Federal Aviation Administration (FAA) Safety Office. This included security surveys of several US and International airports.
His ITSM management expertise covers every facet of IT infrastructure service and support. His teams have performed Systems and Network engineering and administration; Cyber Security including support for the Department of Homeland Security (DHS) Continuous Diagnostic Monitoring (CDM) program at DOI. In addition, his team has provided Service Desk and Deskside Support; Asset Management; Integration Engineering; Application support; Active Directory support; and other aspects of support for the Operations and Maintenance of the Federal enterprise IT systems.
Mr. Riviera provides leadership in Abacus business development efforts in cloud computing, Cyber Security (Information Assurance), and Artificial Intelligence. His focus on applying new technologies to client problems is exemplified by his management of a project to provide secure passport production for the Philippines. The proposed passport system (as selected by the Philippine government) included the use of dual biometrics (fingerprints and facial recognition)
From 2000 to 2008, Archie served as the Senior Director of Consulting Services for Symantec Corporation. He managed the US Federal Consulting group. At Symantec, he had over 50 consultants supporting the US Navy, US Civilian agencies, and several Intelligence agencies.
Archie earned his Bachelor and Master of Science in Physics from John Carroll University in Cleveland, OH.
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