Carolina Dinamarca

Carolina Dinamarca is an experienced professional in customer experience and service management, currently serving as Jefe Experiencia Canales at ABASTIBLE S.A. since December 2022. Prior to this role, Carolina held various positions at Macal, AFP Modelo, and Walmart Chile, where significant contributions were made in developing and implementing customer care strategies and ensuring high-quality service across multiple channels. Carolina's expertise spans leadership roles focused on customer engagement, E-commerce support, and productivity efficiency. Educational qualifications include a degree in Ingeniero en Administración Agroindustrial from Universidad Tecnológica Metropolitana and ongoing studies for a Diplomado in Habilidades Directivas y Gestión de Empresas at Pontificia Universidad Católica de Chile.