Paulina Madrid is an experienced Scrum Master currently working at ABASTIBLE S.A. since April 2023, previously holding the same role at Telefónica from April 2012 to July 2023. At Telefónica, Paulina led the development team for T-Contacto, managing client contact data and utilizing tools like Scrumaban and Rally for task prioritization. Additionally, Paulina participated in the Liga de Agilidad, fostering cultural transformation through agility workshops. Prior experience includes roles as a Software Quality Project Leader at Telefónica, focusing on system optimization, a Functional Analyst at Indra for digital service applications, and a Programmer Analyst in various projects related to telecommunications services at NAVIGO GROUP S.A. and TECNONÁUTICA S.A. Paulina holds an engineering degree in Computer Engineering from Universidad de Santiago de Chile.
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