Kiroles Azer

Customer Service Team Lead at Abdullah Abdulghani & Bros.

Kiroles Azer has work experience in two companies. From January 2017 to October 2018, they worked at Abdullah Abdulghani & Bros. Co. W.L.L., where they held the positions of Business Development Representative and Senior Customer Service Executive. Kiroles'sresponsibilities included maintaining customer relationships, conducting outreach campaigns, achieving sales targets, and collaborating with various departments to meet company objectives.

From October 2016 to August 2018, Kiroles worked at Rotana Qatar for Rent & Used Cars as a Digital Marketing Specialist. Kiroles conducted market research, contacted potential clients, negotiated deals, provided excellent customer service, and implemented an effective Facebook-based marketing program, resulting in increased sales and rental of cars.

Kiroles Azer obtained a Bachelor of Al-Alsun degree in Italian and English language from Minia University from 2009 to 2013. In 2022, Kiroles received a Certificate of achievement in Customer experience management from The American University in Cairo. Additionally, Kiroles has obtained various certifications, including Data Analysis & Visualization from AUC - School of Continuing Education, Microsoft Powerpoint Advanced from NIIT Education and Training Centre Qatar, The Toyota-Lexus brand and mindset training from Yuki Consulting, and Microsoft Excel intermediate from NIIT Education and Training Centre Qatar. Other certifications include Conflict management from Toyota Motor Corporation, Entrepreneurship, Introduction to Human resources management, and Social media marketing from Udemy, Introduction to human resources functions from Doroob, IELTS from British Council, Certificate of achievement - Business Administration from International Foundation for Training & Development (I.F.T.D), and PFA (professional financial accountant) from IPA (Institute of Professional accountants).

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