Mike P.

Mike P. serves as the Lead Customer Service at abilis group since February 2022, overseeing 2nd-Level-Support and coordinating remote support efforts. Previous experience includes roles as a System Engineer, where responsibilities encompassed various administrative tasks, participation in IT projects, and both remote and onsite customer support. Mike P. also worked at Bechtle IT-Systemhaus Karlsruhe from June 2019 to October 2019, focusing on ServiceDesk operations, in-house IT, and collaboration on IT project management and customer presentations. Educational qualifications include a degree in Fachinformatiker für Systemintegration from Heinrich Hertz Schule Karlsruhe and a background in social pedagogy from Fachschule für Sozialpädagogik in Heidelberg.