Tiana Johnson is a dedicated professional with diverse experience in customer support and care provision. As a Product Support Specialist at Digi International since September 2023, Tiana is focused on delivering effective product assistance. Simultaneously, Tiana has served as a Direct Support Professional at Ability Beyond since March 2021, implementing behavioral management care plans for individuals with various disabilities. Tiana's prior experience includes roles as a Customer Support Specialist at REI, a Cashier at The Home Depot, a Call Center Specialist at Phonathon, and a Sales Floor Team Member at Target. Tiana holds a Bachelor of Arts in Sociology from Southern Connecticut State University and is currently pursuing a Bachelor of Science in Cybersecurity and Information Assurance at Western Governors University.
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