Riitta Räsänen

Riitta Räsänen is a skilled professional with extensive experience in technical support and integration within locking and access control systems. Currently serving as a System Specialist at Abloy Oy since January 2011, Riitta coordinates customer integration projects and engages in daily planning and troubleshooting. Previous roles at Abloy included Software Specialist, Product Engineer for Architectural Hardware, and Sales Assistant, showcasing a breadth of knowledge in IT systems, customer service, and product management. Riitta's experience also spans a graduate trainee position at ASSA AB and customer service at MiniMinä, alongside an internship in web development. Educational qualifications include a Master of Business Administration in Service Innovation and Design from Laurea University of Applied Sciences and a Bachelor of Business Administration in Business Information Technology from Karelia University of Applied Sciences.