Sibusiso Nkabinde

Sibusiso Nkabinde is a seasoned professional in service delivery and IT management, currently serving as a Senior Service Delivery Manager at Vumatel since November 2021. In this role, Sibusiso focuses on ISP management and customer satisfaction, ensuring effective systems for SLAs and acting as a high-level escalation point for customer issues. Sibusiso has previously held strategic positions, including Information Technology Business Partner at Tiger Brands and Service Delivery Manager at Eminence Business Solutions. With a strong foundation in technical support and service management from roles at MWEB and Integr8IT, Sibusiso has consistently demonstrated skills in managing priorities, stakeholder communication, and achieving high customer satisfaction. Sibusiso received formal education at Varsity College and Hyde Park High School.