Shannon B.

Shannon B. is an experienced IT professional currently serving as the Chief Information Officer at AC Direct since March 2022. Previously, Shannon held roles at Alight Solutions as a Set Up Configuration Specialist, where responsibilities included implementing client-specific configurations and executing test plans. As a Programmer Analyst at Aon, Shannon utilized SQL, SAS, and JCL to develop payroll and reporting interfaces while collaborating with both offshore and US teams. Shannon's career began at Premier Beverage Co, starting as an Administrative Assistant and eventually becoming an EDI Programmer and SAP Support Analyst. Additionally, Shannon served as Webmaster/IT Project Manager at One Stop Cooling and Heating, focusing on web programming and technical training. Educational achievements include an Associate of Science in Computer Programming and multiple technical certificates from Valencia College and Broward College.