Jo-Anne Brown CPC, CPCO has a range of experience in revenue cycle management and medical billing. Jo-Anne most recently served as Vice President of Revenue Cycle at Advance Care Alliance of New York, a position they have held since February 2023. Prior to that, they were the Director of Revenue Cycle at the same organization from August 2020 to February 2023.
Before joining Advance Care Alliance of New York, Brown held various roles in revenue cycle management and healthcare consulting. From 2017 to 2020, they served as the Director of Revenue Cycle at The Institute for Family Health. Jo-Anne was previously the Director of Accounts Receivable at Jewish Guild Healthcare from 2015 to 2017 and Assistant Director of Billing & Business Operations at Institute for Family Health from 2013 to 2015.
Brown also has experience in program reimbursements and operations management. Jo-Anne served as the Director of Program Reimbursements at Inspire - The Orange County Cerebral Palsy Association from 2010 to 2013, where they were responsible for Medicaid/Medicare reimbursements and managing billing and collections staff. Jo-Anne was the Operations Manager at MDinr, Inc., a Lincare Company, from 2009 to 2010, overseeing daily operations and developing training programs for patients and medical staff.
Earlier in their career, Brown worked as an Engagement Manager at mDx Medical Management / BAW from 2005 to 2009, where they managed medical billing and collections staff, conducted medical coding, implemented software, and provided training and support. Jo-Anne also served as a Project Manager and Medical Practice Consultant at MDx Medical Management / Aurora Healthcare Consulting during the same time period, specializing in medical practice start-ups, coding, revenue cycle management, and medical chart audits for multispecialty groups.
Overall, Brown's work experience demonstrates their expertise in revenue cycle management, medical billing, program reimbursements, operations management, and healthcare consulting.
Jo-Anne Brown CPC, CPCO completed their education from various institutions. In 2017, they attended Suny Orange and obtained an Associates degree in Health & Human Services, which they completed in 2017. Later, from 2017 to 2019, they pursued their Bachelor of Science (BS) degree in Health/Health Care Administration/Management from Suny Empire.
Jo-Anne Brown CPC, CPCO also holds additional certifications. Jo-Anne obtained a Lean Six Sigma Green Belt (ICGB) certification from Thomas J. Watson College of Engineering and Applied Science, Binghamton University in April 2022. In January 2022, they obtained the HFMA's Certified Revenue Cycle Representative (CRCR) certification from the Healthcare Financial Management Association (HFMA). Additionally, they are a Certified Professional Coder and a Certified Professional Compliance Officer, both certified by the AAPC, although the specific dates of obtaining these certifications are not provided.
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