Ingrid A. is an experienced professional currently serving as the Planning and Performance Manager at Acas since September 2018, where responsibilities include applying Agile methodology to coordinate a significant government digital service program with multiple workstreams, managing deadlines, and tracking a substantial budget. Prior to Acas, Ingrid A. held multiple roles at Citizens Advice, including Trainer, Helpline Manager, and Adviser, contributing to health and wellbeing initiatives and fair treatment advocacy. Additionally, Ingrid A. was a Board Member (Secretary) for the Amnesty International Student Group in The Hague, focusing on human rights engagement and fundraising efforts. Academic credentials include a Master's degree in Human Rights and Political Science from UCL and a Bachelor's degree in Liberal Arts and Sciences from Leiden University.
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