Andreea Ioana Serban

Andreea Ioana Serban is a skilled professional with a background in technical support and incident management, currently serving as a Junior RSA Archer Implementation Consultant and Technical Support Engineer at accesa.eu since February 2023. Previous experience includes roles as an Incident Management Specialist and Support Engineer at Stefanini EMEA, where Andreea coordinated incident management processes and provided first-level technical support in German and English. Additionally, Andreea worked as an International Buyer at VEO Worldwide Services, negotiating B2B purchases, and as a Data Analyst with Amazon Development Center Romania, focusing on transcription tasks in German. Andreea holds a Bachelor's degree in Business Administration in German from Babeș-Bolyai University, awarded in 2021.