Mercy Nwanah

Mercy Nwanah has a diverse work experience spanning over several years. Mercy started their career at Obafemi Awolowo University Teaching Hospital in 2011, where they worked as a member of the Media and PR Department for a year. In 2012, they joined PAL Pensions as a Customer Service Representative, effectively communicating and promoting the company's products and services. Mercy also worked as a Relationship Manager at PAL Pensions, achieving 26% of their target within three months and developing new marketing strategies to capture market channels.

In 2017, Mercy joined Access Pensions as a Team Lead in Relationship Management, where they manage business relationships with government officials and stakeholders across multiple industries. Mercy has successfully contributed to the company's profitability and received appreciation for their work in the Business Development Division. Mercy provides regular reports, maximizes account growth opportunities, and ensures prompt documentation and payment of retirement benefits.

Overall, Mercy Nwanah has demonstrated skills in customer service, business development, relationship management, and brand awareness throughout their career.

Mercy Nwanah's education history is as follows:

In 2000-2006, Mercy attended Queens College Yaba in Lagos, where they obtained a WAEC degree as a Commercial Student.

From 2006-2010, they pursued a Bachelor of Science (BSc) degree in Mass Communication/Media Studies at Nnamdi Azikiwe University.

In 2014, Mercy participated in a Certificate Level Training at The PAL Academy Lagos, focusing on Customer Service Management.

In 2016, they obtained a Certificate of Participation from The PAL Academy Lagos for completing training in Business, Management, Marketing, and Related Support Services.

Starting in 2016 and ending in 2018, Mercy pursued a Master of Business Administration (MBA) degree at Obafemi Awolowo University, specializing in Entrepreneurship.

In 2019, they received a Certificate of Participation in Key Account Management from Lagos Business School, Pan-Atlantic University.

Additionally, in May 2020, Mercy obtained a certification in Marketing Communications from LinkedIn.