Ophelia Alex-Iwuanyanwu

Ophelia Alex-Iwuanyanwu has a strong background in customer service and leadership roles. Ophelia started their career as a Customer Service Officer at Intercontinental Bank PLC, where they received commendation for their exceptional customer service. Ophelia then worked at Airtel Nigeria as a Customer Service Representative, handling query resolution for high net worth clients. Ophelia later joined Pal Pensions as the Deputy Head of the PSC and Team Lead for the Lagos Island Division. Ophelia was also part of the corporate branding team at PALPensions, where they established and maintained relationships with clients and upgraded the team's competency. Currently, Ophelia is working at Access Pensions as the Head of Customer Experience, overseeing the activities of the Service Centres and managing relationships with Retirement Savings Account holders. Ophelia has also held the positions of Head of Customer Relationship Management and Group Head of Operations & Digital Business at Access Pensions.

Ophelia Alex-Iwuanyanwu has a diverse education history. In 2013, they enrolled in Lagos Business School, Pan-Atlantic University, where they pursued a Master of Business Administration (M.B.A.) with a focus on Business Administration and Management, General. Ophelia successfully completed their studies in 2015.

In the same year, Ophelia participated in the African-Asian Immersion Program (International Business) at Nanyang Technological University in Singapore. However, the provided information does not mention the duration of this program or any specific degree earned.

In April 2020, Ophelia obtained a Verified International Academic Qualification from the World Education Services, although no details about the certification's specific field are provided.