Debbie Romano

Debbie Romano has a diverse work experience in various leadership positions. Debbie is currently the Vice President of Commercial Excellence at Access | Information Management, where they are responsible for creating and implementing the Go-To-Market Strategy and improving sales and account management processes. Prior to this, they served as the Vice President of Customer Care & Operations at Quench USA, Inc., where they led a team of over 100 members and oversaw customer care activities across North America. Debbie also has experience at EMCOR Facilities Services as a Senior Category Manager and Director of Service Delivery, overseeing strategic sourcing and service delivery for multiple accounts. Additionally, they worked as the Director of Associate Services at AmerisourceBergen, managing internal and external customer support, and as the Vice President of Customer Service at Iron Mountain, where they led customer service operations and implemented process improvements. Debbie Romano has a strong background in strategic leadership, customer experience, and process optimization.

Debbie Romano received a Bachelor's degree in Marketing from Ramapo College of New Jersey in 1987. In 2014, they obtained a Master of Arts degree in Organizational Leadership with a focus on Organizational Effectiveness from Immaculata University.