Jill Marr

Jill Marr is an experienced professional with a background in higher education and marketing management. Currently serving as the CRM Program Manager at AccessLex Institute since December 2019, Jill manages Salesforce, Marketing Cloud Account Engagement, and Mailchimp, focusing on user support and system customizations. In addition, Jill contributes as a consultant for the Higher Education Assistance Group, where blogging on industry topics is a primary responsibility. Previously, Jill was the MCPPO Program Administrator at the Massachusetts Office of the Inspector General, overseeing a team and managing the Massachusetts Certified Public Procurement Official Program. Earlier roles at American Student Assistance included managing client services and school relations, emphasizing process improvement and customer service. Jill holds a BSBA in Marketing and International Management and an EdM in Higher Education Administration from Boston University.