Jonelle Adona

Jonelle Adona is a skilled Jr. Production Support Engineer and Client Support Engineer at accesso since March 2022, providing expert technical support in the entertainment and leisure industries. Jonelle effectively addresses client inquiries and navigates multiple systems, including AWS and Jira. Previously, Jonelle coordinated patient schedules at Overlake Medical Center & Clinics while ensuring efficient insurance verification and enforcing COVID-19 protocols. An intern in Human Resources at AdventHealth, Jonelle developed resources for new interns and supported HR queries. As Director of Public Relations for Volunteer UCF, Jonelle enhanced community engagement and volunteer retention. Jonelle's experience at the University of Central Florida included leading teams and managing ticket sales, complemented by a Bachelor's Degree in Health Care Administration and a Full Stack Web Development certificate.