Prasun Mitra

Prasun Mitra has over 14 years of experience in operations management, currently serving as a Team Lead at Acclaris since April 2009. Responsibilities include overseeing claims processing for Flexible Spending Accounts and Health Reimbursement Accounts, leading a 67-member team, and managing client communications. Prasun is skilled in data analysis, quality calibration, and process optimization, ensuring adherence to Service Level Agreements while preparing comprehensive MIS reports for decision-making. Previous roles include Content Conversationalist at KashPro Info Solution and Supervisor at DPS Technologies India Pvt. Ltd. Prasun holds a BSc degree from New Alipore College and completed early education at notable institutions, including M.P. Birla F.H.S School.