Monette dela Cruz

Monette Dela Cruz is an experienced professional with a strong background in customer support and sales. Currently serving as Team Lead for Email Customer Support at InfoPay, Inc. since February 2019, Monette also holds the position of Email and Chat Support Specialist at Accucom Corporation. Prior roles include Technical Support Specialist at TeleTech Philippines, where responsibilities included troubleshooting internet connections and providing customer recommendations, and Sales Associate at PLDT, specializing in Fiber Optic Internet solutions for residential clients. Monette's career began as a Restaurant Team Member at KFC Philippines, highlighting strong customer service skills and teamwork. Monette holds a Bachelor of Science in Business Administration with a focus on Marketing from the Polytechnic University of the Philippines, obtained in 2015.