Ricardo Goya is an experienced design professional with a strong background in leadership roles across various companies. Currently serving as Design Manager at Aché Laboratórios Farmacêuticos since August 2023, Ricardo led the CX Design team focusing on branding, digital product design, and customer service. Previous positions include Design Manager at Dasa and Senior UX Researcher at Quero Educação. Ricardo has extensive expertise in digital product strategy, user experience research, and interaction design, having worked on projects for notable clients such as Santander, Volkswagen, and UnitedHealth Group. With a Bachelor’s degree in Digital Design from Universidade Anhembi Morumbi and additional training from Hyper Island and Escola PM3, Ricardo is adept at applying design methodologies and enhancing team skills to deliver impactful user experiences.
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