Bruno da Silva Reis

Bruno da Silva Reis has a diverse work experience spanning several roles and companies. Bruno began their career in 2004 as an Agente de atención telefónica at Harte Hanks, where they worked on a telemarketing campaign for computer products. Bruno then joined Achilles Group Limited in 2004 as a Customer Data Controller, where they validated questionnaires and documentation, contacted clients, and handled billing and payments. In 2015, Bruno became a Team Leader at Achilles Group Limited, overseeing a team, assigning validation tasks, generating reports, and ensuring KPI compliance. Bruno later took on the role of Deputy Operations Manager in 2016, where they focused on generating reports, managing a team, and tracking KPIs and bonus calculations. In 2018, Bruno advanced to become a Customer Guru Team Leader at Achilles Group Limited, leading a team and providing customer success management. Currently, Bruno serves as a Customer Success Manager at Achilles Group Limited.

Bruno da Silva Reis completed their Licenciatura degree in Biología, general at the Universidade de Aveiro from 1997 to 2002. In addition to their formal education, they obtained a certification in Comunicación multinacional en el lugar de trabajo from LinkedIn in July 2021.