Kim Cooke is an experienced spa management professional with a career spanning from 1995 to the present. Currently serving as Spa Therapy Manager at Acqualina Resort and Spa since 2006, Kim oversees daily operations and strategies of the spa, focusing on financial goals, marketing initiatives, and staff training while leading a team of 20. Previously, Kim held the roles of Lead Spa Therapist and Director of Spa Operations at Marriott’s Key Largo Bay Beach Resort, contributing to opening management, operational profitability, and various aspects of retail operations. Kim's expertise includes inventory control, merchandising, customer service, and fiscal accountability, showcasing a strong commitment to enhancing spa services and guest experiences.
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