Nicholas Thatcher

Nicholas Thatcher is an experienced professional in customer support and warranty management, currently serving as the Customer Support & Warranty Manager at Acro Aircraft Seating since January 2024. Prior to this role, Nicholas spent over 22 years at Parker Meggitt in various capacities including Key Account Manager, Supplier Quality Manager, Warranty Manager, Quality Engineer, and Customer Service Account Manager, where responsibilities ranged from managing key customer relationships and providing technical support to overseeing quality control systems and warranty claims processing. Nicholas holds a Master of Arts in Marketing Management from Coventry University and is also certified as a Lean Six Sigma Green Belt. Additional educational achievements include a BA Hons in Business & Marketing from Coventry University and a Higher National Diploma in Business Administration and Management from The Henley College.