Jessica Smith Khatri

Jessica Smith Khatri is an accomplished professional with extensive experience in customer relationship management (CRM) and solutions consulting, currently serving as Associate Director Solutions Consulting at Actable since February 2023. Previously, Jessica held roles such as Director of Customer Engagement at Cuyana and Senior Marketing Manager CRM and Lifecycle at Equinox, where expertise in building large-scale, multi-channel CRM programs was demonstrated. Jessica's career also includes significant positions at BMW of North America, LLC, where CRM strategies led to improved customer loyalty, and Tiffany & Co., where CRM and client development initiatives contributed to substantial revenue growth. Jessica began their career in media and merchandising, showcasing a diverse skill set formed through various roles across industries. Jessica earned a BS in Marketing, Entrepreneurship, and Management Information Systems from Binghamton University.