Ann - Marie O'donnell

Ann-Marie O'Donnell is an experienced professional in Customer Experience management, currently serving as the Global Customer Strategy & Experience Director at Actavo since September 2013. Prior to Actavo, Ann-Marie founded and managed Miraflow, a consulting firm focused on enhancing Customer Experience across various sectors. Earlier roles include Vice President of Professional Services at NICE Ltd, where strategic data solutions were developed, and Director of Professional Services at Performix Technologies. Ann-Marie's career also includes positions at ModusLink and Digital Equipment Corporation. Ann-Marie holds a Bachelor's degree in Economics from the University of Galway, a Postgraduate degree in Business from Regional Technical College Galway, and additional studies at Manchester University and Trinity College Dublin.