Ainara Ruiz Castillo

Product Support Specialist at ActiveCampaign

Ainara Ruiz Castillo has a diverse work experience spanning several industries. Ainara is currently working as a Product Support Specialist at ActiveCampaign, where they provide technical support solutions to clients and collaborates with the marketing and education teams for the Spanish market. Prior to this, Ainara worked at Google as a Search Products Specialist, where they prioritized and delivered outstanding service to clients and resolved issues for Google's largest advertising customers. Ainara also has experience in customer service roles at CarTrawler and Croke Park Stadium. Additionally, Ainara has held positions such as Waiting Staff/Customer Services at InterContinental Hotels Group and Carlton Hotels, a Kitchen Support Staff at La Cucina di Nonna Valentina Ltd., and a Graphic Design Intern at Irish Business School. Ainara has also worked in customer service at Maldron Hotels & Partner Hotels and as a Pier Agent at Intercruises Shoreside and Port Services.

Ainara Ruiz Castillo's education history starts with a Bachelor of Arts in Communications Studies, which they obtained from Universidad de Málaga from 2007 to 2012. Ainara then pursued an Advanced Diploma in Marketing from Dublin Business School in 2014 and 2015. Additionally, Ainara obtained an Advanced Diploma in Marketing Practice from the Institute of Commercial Management in July 2015. In 2018 and 2019, they completed a Diploma in Big Data for Business at Dublin Business School, focusing on Data Modeling, Warehousing, and Database Administration. Between 2020 and 2021, Ainara attended the Zero To Mastery Academy to become a Python developer. Finally, from 2020 to 2022, they pursued a Higher Diploma in Data Analytics, specializing in Data Processing, at Galway-Mayo Institute of Technology.

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