David Nelson

David Nelson has a diverse work experience spanning various industries. David started their career as a Promotions Intern at ESPN Radio in 2006. David then served as a Part-Time Assistant Manager at LIDS Sports Group in 2011. Subsequently, they joined Bradley University as the Head Equipment Manager for the Baseball team, where they were responsible for managing the day-to-day activities and needs of the coaches and players.

In 2011, David transitioned to the sports industry and joined the Chicago Sky-Official. David worked their way up from an Account Executive, where they developed their network and sold game-day experiences and season tickets to businesses, to a Senior Account Executive. In this role, they achieved significant sales, maintained high season ticket member renewal rates, and managed the internship program, leading to successful sales outcomes.

David then moved to Yelp in 2016, where they held multiple roles over the years. As a Customer Success Manager I, they handled inbound calls from local business owners, achieved consistent top performance, and mentored new hires. David then moved on to exclusive pilot teams as a Customer Success Manager II, where they tested new strategies to positively impact clients, developed proactive outreach strategies to improve retention, and provided valuable feedback for adaptations. David later became a Customer Success Manager II on the Premier Team, where they investigated concerns, de-escalated clients, and led coaching sessions. In their last role at Yelp as a Customer Success Manager III on the VIB Team, they enabled customer success.

Most recently, David joined ActiveCampaign in 2021 as a Customer Enablement Specialist.

David Nelson attended Bradley University from 2007 to 2011, where they earned a Bachelor of Science (B.S.) degree in Advertising. David also attended Nazareth Academy during the same time period, although it is unspecified whether they obtained a degree or field of study from this institution.