Destiny Young serves as the Support Quality Program Manager at ActiveCampaign, overseeing the quality program and enhancing support team performance since March 2021. Previously, Destiny held the position of Director of Customer Experience and Business Development at Dragonfly Transitions, leading the Customer Experience team and managing key performance metrics from September 2019 to March 2021. Prior experience includes managing the Account Management Department at Edgenuity Inc., contributing to significant revenue generation, and developing responsive customer-focused teams at Metromile and PayPal. Destiny holds a Bachelor of Arts in Media Arts from Arizona State University and an Associate of Arts in Digital Arts from Chandler Gilbert Community College.
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