Nathalia Vianna

Nathalia Vianna has a diverse work experience spanning multiple industries. Nathalia worked at ActiveCampaign as a Product Support Manager, leading a team and providing support to customers in the EMEA and LATAM regions. Nathalia also served as a Product Support Coach, assisting new hires and managing team scheduling and reports. Prior to ActiveCampaign, Nathalia worked at Wix.com as a Senior Product Specialist and a Product Specialist, handling customer support for Portuguese and English customers. Nathalia also gained experience in digital marketing and sales as a Digital Marketing and Sales Executive at GoConqr. Additionally, Nathalia held roles at ICOT College as a Communications Manager, Oxfam Ireland as a Fundraiser/Campaigner, Tumulto Comunicação as a Digital Marketing Manager, The Coca-Cola Company as a Customer Support Analyst, GlaxoSmithKline as a Market Insights Intern, Rio Temporada as a Freelance Copywriter, and Rock in Rio as a Social Media Analyst.

Nathalia Vianna completed their Bachelor's degree in Social Communications - Advertising and Marketing at Faculdade FACHA from 2009 to 2013. Nathalia also obtained a Business English certification from Delfin English School in 2013. Prior to that, from 2007 to 2009, they pursued a Bachelor's degree in Social Sciences - Cultural production at Universidade Candido Mendes. Nathalia further enhanced their language skills by studying General English - Advanced at ICOT College from 2015 to 2017. Additionally, they hold certifications in Lean Six Sigma White/Lean Six Sigma Yellow Belt from Six Sigma Academy Amsterdam, Advanced General English from ICOT - International College of Technology, and TIE (Test of Interactive English) - Fluent from IELT.