Salman Ali

Salman Ali has a diverse work experience spanning multiple industries. In their most recent role at ActivePipe, they currently serve as a Customer Success Manager, although specific details about their responsibilities and duration at the company are not provided.

Prior to that, Salman worked at MYOB, where they held various positions over a span of several years. Salman began as a Customer Care Analyst in November 2004 and then transitioned to roles such as Winback Team Executive, Team Lead - Supervisor Complaints Management Team, and Assistant Manager Service Intelligence - Quality Assurance. Salman also served as a Business Center Manager - Branch Operations Manager, where they played a key role in influencing the strategic direction of the business and managing customer service standards. Salman's tenure at MYOB ended in July 2022, where they held the position of Partner Manager responsible for planning, forecasting, and managing the sales pipeline.

Before MYOB, Salman gained experience in different industries. Salman worked at Big Fields Fresh Market as a Team Member in Store Inventory Management and at Australia Post as a Delivery Management Expert.

Salman's early experience includes roles at Warid Telecom, where they served as an Assistant Manager Service Intelligence - Quality Assurance and a Business Center Manager - Branch Operations Manager. In addition, they held the position of Team Lead - Supervisor Complaints Management Team and a Winback Team Executive in the call center division.

Salman also briefly worked at Victory Dis. Tic. Ltd as an Assistant Manager in Customer Operations.

Overall, Salman Ali's work experience encompasses customer service, sales, operations management, and team leadership roles in various industries.

Salman Ali completed their education as follows:

From 1997 to 1999, they attended Government College University in Lahore, where they obtained an Intermediate degree in General Studies.

From 2000 to 2003, they pursued their Bachelor's degree in Computer Science from the Institute of Management Sciences – Pak Aims.

In addition to their formal education, Salman Ali has obtained several certifications. In January 2022, they completed the Solution Sales certification from LinkedIn. In March 2021, they obtained the Customer Success Management Fundamentals and Lifecycle Marketing Foundations certifications, also from LinkedIn. Finally, in July 2022, they obtained several certifications, including Avoiding Common Pitfalls in Customer Success Management, Business Fundamentals for Customer Success Managers, Customer Experience Leadership, Engagement Evaluation Best Practices for Customer Success Management, Onboarding and Adoption Best Practices for Customer Success Management, Sales Fundamentals, Sales: Customer Success, Selling with Stories, Part 2: Stories Great Sales People Tell, and Train the Trainer, all from LinkedIn.