Raquel Román Rollizo

Raquel Román Rollizo has extensive experience in customer service and management within the contact center and insurance sectors. Currently serving as Coordinadora de Supervisores en Contact Center at AgioGlobal Working Together since April 2016, Raquel has held various roles including Supervisora Call Center and Responsable de Formación en Atención al Cliente. Previous positions include Customer Care Agent at Just Eat, Asesora Personal de Seguros at Proyectos y Seguros, and Asesora Financiera at ING Nationale-Nederlanden, among others. Raquel's career began in the fast-food industry, holding managerial roles at franchises of McDonald's and customer service positions at Atento España. Raquel holds a Diplomatura in Trabajo Social from the Universidad Complutense de Madrid, along with several technical qualifications in healthcare and laboratory analyses.