Doug Jeffery

Doug Jeffery is a seasoned telecommunications professional with extensive experience in technical support and management roles. Currently serving as a Senior Support Technician at Activo Inc. since November 2018, Doug accumulated 39 years of service at Bell Canada, where notable positions included Senior Manager of Service Assurance, Team Lead for the Level 3 technical support team, and Field Services Manager. Doug's expertise encompasses support for major telecommunications systems, including Nortel, AVAYA, Mitel, and Cisco. Doug began the career as a PBX Technician, advancing through various roles and demonstrating a strong commitment to service excellence. Doug's educational background includes studies at Centennial College from 1978 to 1980.