Suhas Ahir started their work experience as a Technical Support Engineer at Convergys from January 2012 to May 2014. Suhas then moved to Druva, where they held several roles including Implementation Manager, Professional Services Consultant, Customer Success Manager/Technical Account Manager, and Technical Account Manager. During their time at Druva, Suhas was responsible for addressing technical needs, providing trainings and onboarding new customers, designing and executing deployment plans, improving product adoption, limiting churn, increasing NRR, driving FRQs, obtaining customer reviews, acting as a customer liaison, collaborating with cross-functional teams, and running periodic technical and business health checks. Suhas also mentored new hires. Most recently, Suhas joined ActZero as a Technical Account Manager in March 2023.
Suhas Ahir completed their Bachelor's degree in Computers from Sinhgad Institute of Management from 2005 to 2008. Suhas then pursued a Master's degree in Computer with a specialization in Management from Indira Institute of Management (MCA), Pune from 2008 to 2011. In addition, Suhas has also obtained a certification as a Microsoft certified professional, however, specific details about the month and year of the certification are not provided.
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