Tammie Johnson

Tammie Johnson has a diverse and extensive work experience in the field of information technology. Tammie began their career in the US Army as a Signal Support Systems Specialist, where they acquired skills in maintaining and operating radio and data distribution systems, as well as providing technical training and assistance.

After their military service, Tammie worked as the Sr. Manager of Information Technology at HaloSource, where they progressed from being the sole IT support for 50 users to managing a global company with over 125 employees. Tammie successfully managed projects such as upgrading the WLAN infrastructure, implementing virtualized server environments, and transitioning the Executive team to a MAC platform.

Following their role at HaloSource, Tammie served as the IT Manager at Privateer Holdings, where they were responsible for providing IT support and managing server maintenance, user accounts, equipment procurement, VOIP system management, and mobile device management for multiple offices.

Tammie then worked as a contractor for Portal Communications Group, where they supported various clients' IT needs, managing servers, user accounts, and troubleshooting day-to-day issues.

Tammie's next role was as the Dispatch Manager/IT Engineer at Maxwell IT, where they created procedures and documentation to enhance troubleshooting efficiency and managed the schedules of other engineers. Tammie also provided training to clients on malware and educated medical staff on data security and HIPAA compliance.

Tammie then joined the City of Kirkland as a Service Desk Supervisor, where they supervised the Service Desk staff, oversaw day-to-day activities, and managed Service Desk projects.

After that, Tammie worked as an IT Asset Management Analyst at Insight Global, supporting IT Asset Management at Tableau Software. Tammie managed user requests for software access, tracked licenses, and coordinated with internal business units and IT Suppliers to evaluate and record software information.

Tammie then served as the Help Desk Manager at Cascade Environmental, LLC, where they provided software and hardware support, created new user accounts, and resolved tickets submitted to the Desk. Tammie also implemented an asset tracking system to improve efficiency.

Next, Tammie worked as an IT Automation Engineer at IntelliGO Networks Inc, where they remotely provided IT support, created scripts to automate installations, and upgraded users from PCs to MacBooks.

Tammie'smost recent role is as a Senior Information Technology Engineer at ActZero.ai. In this position, Tammie supports the IT needs of all employees, ensures uninterrupted access to resources, and researches and implements improvements and new technology innovations. Tammie is also responsible for maintaining SOC2 compliance for the company.

Overall, Tammie Johnson has demonstrated a strong expertise in IT support, project management, and systems administration throughout their career.

Tammie Johnson's education history is as follows:

Tammie attended Remington College-Denver Campus from 2002 to 2004, where they obtained a Bachelor of Science degree in Computer Information Systems. Prior to that, they attended Education America-Colorado Springs from 2000 to 2002, earning an Associate of Science degree in Computer Systems Networking and Telecommunications.

In 1999, Tammie briefly studied at ITT Technical Institute-Seattle, focusing on Studies in Computer Network Systems Technology.

Earlier in their educational journey, Tammie attended Diablo Valley College starting in 1990, although the end year is unspecified. Tammie pursued studies in Computer Science during their time there.

In addition to their formal education, Tammie has acquired several certifications. In 2018, they obtained the ITIL FOUNDATION certification from PeopleCert. Among their earlier certifications, they obtained the Microsoft Windows 2000 Troubleshooting certification in 2001, and the Microsoft Exchange Server 5.5 and Windows NT 4.0 Core Technologies certifications in 1998. Tammie is also certified as an Okta Certified Professional, which they obtained from Okta in March 2023. Tammie also holds the CompTIA Network+ certification and the Microsoft Certified Professional (Windows 2000) certification, though the details of their institutions and acquisition dates are not specified.