Jim Szopinski

Jim Szopinski is a seasoned Customer Success Manager with extensive experience in SaaS applications and client account management. Currently at Acumatica since November 2021, Jim focuses on enhancing customer engagement within the cloud-based platform designed for midmarket companies. Prior roles include managing customer success at Field Service Management Software and ECI Software Solutions, where Jim was responsible for expanding product use and reducing customer cancellations in legacy ERP packages. Jim has also served as Territory Account Manager at Sovos, Strategic Account Manager at Aptean, and Business Development Manager at Surfaces Transport, Inc. Further, Jim owned JSzop Consulting, providing sales and marketing services to small businesses, and held the position of Sales and Marketing Director at Binary Research Int'l, driving lead generation and marketing strategy. Jim holds a Bachelor of Science in Business Administration from Cardinal Stritch University.