Kim Brunner

Kim Brunner. As Director of Operations at Acumium, she remove obstacles for all the teams so they can do their best work. Where there is a business challenge, she break it down into components to identify what needs to be changed to keep everything moving forward.

She joined Acumium in 2019 after almost 21 years at Fleetworthy, in the transportation industry. What a transformative time that was! She participated in ushering this complex, regulation-driven industry from manual paper and process-heavy services to digitally enabled, secure, and accessible products and services. She experienced first-hand the process of identifying and adopting useful technology that helps you achieve your business goals, and how important understanding peoples’ needs are to that process. Now she greatly appreciate the object-oriented user experience (OOUX) design methodology Acumium uses.

In those years, she gained knowledge and experience in general management, operations, regulatory compliance, and customer KPIs. And grew from a representative, to manager, to company leader in professional services, compliance, and operations. From co-workers to fleet management executives to state administrators and auditors to colleagues throughout the industry, she was lucky to work with, learn from, and get to know a very diverse group of people. From this space, she grew the skills needed to understand the full picture of what a challenge (process or output) requires and how to best meet the expectations and needs of each user.