Natalie Kurtz has a diverse work experience spanning over several years. Natalie most recently held the position of Customer Experience Officer (CXO) at Ad Victoriam Solutions, starting in February 2021. Prior to that, they worked as the Director of Client Insight and Strategy at the same company from January 2017 to January 2021.
Before Ad Victoriam Solutions, Natalie worked at DHI Group, Inc. from September 2009 to April 2016. Natalie held various roles at DHI Group, including Director of Customer Success, Global Industry Group, Americas and Head of Client Services, Americas. In these positions, they developed and executed strategies to provide quality support and services to customers, acted as a trusted advisor for strategic account planning, and fostered collaboration between customer success and sales teams.
Prior to their time at DHI Group, Natalie served as the Director of Client Relations at eFinancial Careers/Jobsinthemoney from 2004 to 2009. Natalie also worked at CareerBuilder.com as an Account Executive from December 2003 to July 2004 and at West Unified Communications Services (formerly known as InterCall Asia Pacific) as a Meeting Consultant from January 2001 to December 2003.
Throughout their career, Natalie has demonstrated a strong focus on customer experience, strategic planning, team development, and fostering client relationships.
Natalie Kurtz attended Old Dominion University from 1990 to 1994, where they obtained a Bachelor of Science (BS) degree. The specific field of study is not mentioned.
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