Customer Management Team

About

The Customer Management Team at Adairs Retail Group is dedicated to enhancing the customer journey by gathering and analyzing customer insights, managing customer service operations, and leading customer relationship management (CRM) and loyalty programs. This team ensures that customer feedback is effectively utilized, service standards are consistently high, and loyalty initiatives drive customer retention and satisfaction. Their work is pivotal in maintaining Adairs' commitment to putting customers first and making their homes beautiful and happy places.