Anna Koleva

Anna Koleva is a Support Engineer at Adatis, specializing in the monitoring and maintenance of enterprise-level applications in Business Intelligence and Data Analytics since July 2018. Prior to this role, Anna served as an SVLM Analyst at Hewlett-Packard for nearly a decade, focusing on report generation, service quality analysis, and the identification of key performance metrics. Earlier experience includes positions as an Information System Supervisor and Sales Specialist at Kaolin AD, where responsibilities encompassed CRM application management, business requirement gathering, user training, and direct customer engagement. Anna began their career as an Administrative Assistant, supporting senior management and managing office logistics. Anna holds a Master of Science degree from Sofia University St. Kliment Ohridski.