Obaapa Addo (Bsc Admin, EMBA, ABA)

Head Of Customer Care & Service Quality at ADB - Agricultural Development Bank Ghana

Obaapa Addo has a wealth of experience in the banking industry, primarily with the Agricultural Development Bank Ghana. Obaapa started their career in 2011 as a Corporate Management Assistant in the Corporate Banking division. In this role, they gained valuable experience and knowledge in the field.

In 2015, Obaapa Addo took on a new role within the same organization as a Business Banking Relationship Manager, specializing in the Micro Financing Unit. Obaapa excelled in this position for three years until 2018, when they were promoted to Head of Customer Care & Service Quality.

Throughout their career, Obaapa Addo has demonstrated a strong commitment to customer satisfaction and has contributed significantly to improving customer service quality within the bank. Their expertise in business banking and micro financing make their a valuable asset to any organization in the banking sector.

Obaapa Addo has a diverse education history. Obaapa has earned professional banking certificates from the American Bankers Association. Obaapa holds a Bachelor of Science degree in Human Resources Management from Central University College. Obaapa has also completed studies in Marketing Research at International Canadian Studies. In addition, they have received training in Conflict Resolution and Negotiation Skills at the National Banking College. Lastly, they have obtained an Executive Master of Business Administration degree with a focus on Human Resource Management from the University of Ghana.

Links