Rodrigo Rosa

Rodrigo Rosa is an accomplished operations and customer experience leader with extensive experience in various roles across prominent companies. Currently serving as Director of Operations and Head of Customer Experience at Addi since May 2022, Rodrigo previously held the position of Head of Customer Experience at QuintoAndar, driving customer-centric initiatives for an organization of over 900 employees. Rodrigo's tenure at Motorola Mobility included serving as Service Delivery & Customer Care Sr. Manager, achieving significant improvements in customer satisfaction and operational efficiency. Additional experience includes leadership roles at Cognizant Technology Solutions and Motorola, focusing on customer support and process optimization. Rodrigo holds an Executive MBA from Insper Instituto de Ensino e Pesquisa, a Post-graduation in Project Management from Universidade Presbiteriana Mackenzie, and a Bachelor's degree in Administration from Centro Universitário FMU | FIAM-FAAM.